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Are all our lobby cards and posters originals?
Do we sell videos or DVDs?
What is your return policy?
What payment methods do you accept?
When are payments due?
Do you ship internationally?
What service do you use for shipping purchased items?
How much do you charge for Shipping and Handling?
Do you combine shipping fees?
Why is the postage so costly?


Are all our lobby cards and posters originals?
Yes, we DO NOT sell reproductions of any kind excepting studio stills which frequently are re-strikes from the original negatives. Never do we sell reproductions of lobby cards or posters.

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Do we sell videos or DVDs?
No, we dont sell video material of any kind. We sell only Lobby Cards, Posters and Stills. Nor do we know where the videos of these lobby cards, posters and stills can be located.

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What is your return policy?
All of our items are fully guaranteed and we offer a 100% satisfaction return policy. If you are unhappy with any of your purchases from FRANC & AL'S MOVIE FOYER, please send us an email within 48 hours after receipt of your merchandise. A full refund will be provided (less postage) once the item has been returned to us in the same condition.

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What payment methods do you accept?
We accept personal checks and Money Orders drawn on the US post office or US banks only, International Postal Money Orders and PayPal, Payments by personal checks are held ten (10) business days for clearance.

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When are payments due?
All payments for items purchased are due within ten (10) business days of the purchase date.

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Do you ship internationally?
Yes, we ship anywhere in the world.

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What service do you use for shipping purchased items?
We only ship via USPS Priority 3- 5 day service in the US. International packages under $200 in value are shipped by uninsured air mail, unless registered mail is specifically requested and international packages over $200 in value are shipped by registered mail, which takes longer but is the most secure way to ship internationally.

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How much do you charge for Shipping and Handling?
Lobby cards and posters are shipped a)domestically for $9 by 3- 5 day Priority Insured Mail and b) internationally for $12 by uninsured air mail for items under $200 and for $18 by Registered Mail for items valued over $200. Stills are shipped for $7 USPS Domestic 3-5 day insured service and $10 for International USPS Global Priority Service uninsured 5 10 day service.

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Do you combine shipping fees?
YES, wherever possible we will send any combination of lobby cards, stills or posters in the same package for the one postage charge only. Our postage fees are flat fees and do not escalate with the more items you buy. The only exception is for rolled posters which must be shipped separately and cant be combined with flat items.

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Why is the postage so costly?
In the US, we ship only by US Priority Insured 3-5 day service. We have found this to be far more reliable that shipping by First Class Mail or shipping by Media Mail. This method of shipping is just a little more expensive. Aside from the actual cost of USPS postage and insurance, we also have to factor into our rates the cost of packaging materials (plastic sleeves, corrugated cardboards, heavy duty mailers, cardboard boxes, Styrofoam peanuts, bubble wrap etc.)

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Last Updated: 19 Aug 2017 15:01:32 PDT home  |  about  |  terms  |  contact
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